Digitising your guest experience isn’t about swapping soul for screens. It’s about using thoughtful tech touches to create more ease, more magic, and more of those “I’ll never forget this place” moments.
And the best bit? These tools don’t just elevate the guest journey. They also simplify your workflow, cut out time-wasting tasks, and help boost your income, without burning you out.
Whether you run a boutique glamping site, an eco-retreat or a one-of-a-kind short stay, here are five simple, soulful ways to use tech that feels good (and works hard behind the scenes).
What it is:
A beautifully designed, mobile-friendly guestbook sent before arrival, packed with everything they need, including check-in details, house rules, how-to guides, FAQs, local gems, and curated experiences.
Why it works for you:
No more late-night “Where do I park?” messages. Yo...
In this article, we are going to explain the intricacies of guest welcome packs, digital guestbooks and components of guest experience ideas so you can really wow your guests and keep them coming back for more.
As a glamping business entrepreneur, you know that hospitality is key when it comes to running your unique holiday rental business. From the moment a potential customer or client enters your space, they should feel welcomed and comfortable.
One way to make sure your guests feel welcome is to provide them with a guest welcome pack or guestbook before they arrive or shortly afterwards. This packet of information can include everything from a map of your business to local restaurant recommendations.
Here's what you need to know about creating and providing a guest welcome pack for your guests and if you're looking for inspiration, be sure to check out our list of ideas for what to include in your guest welcome pack below. Ready to get started?
In this article we are going to co...
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