In the world of unique stays and glamping, one thing stands out: not every host is playing the same game! Scroll through a few listings and you’ll see it right away. Some properties jump off the screen, pulling you in and making you want to pack a bag immediately. Others, although equally beautiful, get passed over in seconds.
So what sets the top 10% of hosts apart?
It’s not just about fancy features or cool amenities. It’s about the experience they create even before the guest arrives. In other words, from the moment they spot the accommodation when browsing social media or asking for inspiration from friends.
When people walk past a high street shop, they are tempted inside by the window display. The better the display, the more likely the shop owner will attract new shoppers. It is precisely the same in hospitality, even if your business is in the middle of a rural area and nowhere near a high street or natural footfall. So you need to thin...
Digitising your guest experience isn’t about swapping soul for screens. It’s about using thoughtful tech touches to create more ease, more magic, and more of those “I’ll never forget this place” moments.
And the best bit? These tools don’t just elevate the guest journey. They also simplify your workflow, cut out time-wasting tasks, and help boost your income, without burning you out.
Whether you run a boutique glamping site, an eco-retreat or a one-of-a-kind short stay, here are five simple, soulful ways to use tech that feels good (and works hard behind the scenes).
What it is:
A beautifully designed, mobile-friendly guestbook sent before arrival, packed with everything they need, including check-in details, house rules, how-to guides, FAQs, local gems, and curated experiences.
Why it works for you:
No more late-night “Where do I park?” messages. Yo...
In this article, we are going to explain the intricacies of guest welcome packs, digital guestbooks and components of guest experience ideas so you can really wow your guests and keep them coming back for more.
As a glamping business entrepreneur, you know that hospitality is key when it comes to running your unique holiday rental business. From the moment a potential customer or client enters your space, they should feel welcomed and comfortable.
One way to make sure your guests feel welcome is to provide them with a guest welcome pack or guestbook before they arrive or shortly afterwards. This packet of information can include everything from a map of your business to local restaurant recommendations.
Here's what you need to know about creating and providing a guest welcome pack for your guests and if you're looking for inspiration, be sure to check out our list of ideas for what to include in your guest welcome pack below. Ready to get started?
In this article we are going to co...
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